CORE VALUES
The Process
One thing we strive on is mastering our process. With the right process, the result speak for itself. We trust our processes as we are constantly training, learning and innovating our methods while driven by safety. We document our methods to provide clear and concise repeatable task resources. When those methods are clear and easy to understand, the process becomes a success. A successful, synchronized process provides results!
Communication
Nowadays communication can be hit or miss with contractors. Patchman Lineworks focuses on strong communication skills. Whether it’s talking a customer through the progressions of a project, answering questions or addressing concerns, we will always make time. Our communication values start within our company and extent to the customer. We commit to promoting open communication at all times, while ensuring we do not hinder it through body language or negativity with others.
Accountability/Ownership
We always put our best foot forward. Exercising our fullest effort leads to minimizing mistakes. Mistakes can happen. We always stay humble and use every opportunity to learn. Every task, project and interaction involves commitment to dedication and accountability. We embrace the opportunity to have full ownership of our own personal efforts and the efforts of our team. Innovating the process is key to limiting mistakes.
Teamwork
Everyone on our team matters. No one gets singled out or spared for profit or advancement. We are dedicated to supporting each other and creating positive environments. This allows our team to work confidently in conjunction with each other for you, the customer. Any problems within our team are handled promptly while using our cores, values and standards to strengthen our collective goal.
Mission Statement
Our mission is to become the premier parking lot service provider within our service area. We want to be the solution to your parking lot needs by providing you with unmatched customer service. We will achieve these goals by following our core values and committing to the process.